a) Financial Statements
b) Analysis of Financial Statements using CAMELS Framework
a) Comparison of retail, corporate and investment banking
b) Financial Intermediation in conventional banking
c) Information content of bank financial statements
d) Sources of banking risks
e) Risk and capital
a) Key attributes of banking products and services
b) Linking payment accounts to effective cross-selling initiatives
c) Streamlining the bank product portfolio
a) The constraint of data and IT silos
b) Leveraging big data
c) Integrated banking platforms
d) Managing complexity in processes and systems
e) Data, processes and systems for the omni-channel customer
a) Net Promoter Score
b) Customer Effort Score and correlation with share of customer wallet
c) Customer Life Value
A basic understanding of the core parameters, features, services, processes, management best practices and metrics that from the crux of a cards business.
A sound understanding of the key drivers of growth and risk . The decision areas of the cards business that define the operating environment.
A sound understanding of the key drivers of growth and risk. The decision areas of the cards business that define the operating environment.
An initiation to the unique features and concept of Issuing and Acquiring in order to provide a comprehensive overview across the different aspects of the cards industry.
Candidates will learn about the key tools and techniques that can be applied practically in their work environment. A sound understanding of the key drivers of growth and risk.
Intensive session to provide and address the toughest of challenges faced by your cards business. Broken down into specific strategic design and execution.
A detail exposure training on how to launch and manage a profitable credit card, debit card, prepaid card and corporate card/purchasing card busineass; with focus on the key areas of service delivery and features in the card life cycle.