A hands-on insight on how to conceive and executive winning Sales and Marketing Strategies that address disruptive and competitive challenges.
An insight on how to set up and manage a world class operations and servicing infrastructure which will enable the business to have a competitive edge and ensure delivery of all the promises laid out to the customer.
A comprehensive understanding of all the systems and software/hardware across requirements of 24×7 functioning of all channels of card products and current best practice in card technology, security and data protection.
An overview of the types of fraud that exist and review fraud best practices that have proven effective for issuers in reducing their fraud losses and optimizing the revenue and profit generated from their cards portfolios.
An understanding of the lifecycle of credit card risk management and a clear understanding of the risk management best practices and metrics that need to be tracked and measured in the industry.
Advanced insights into managing a cards business profitably strategies for product development, features and benefits to differentiate your business.
The knowledge on how to set up a functioning infrastructure and operating rhythm that keeps you ahead of competition.
The ability to set up a breakneck pace of growth; but manage risk smartly and also stay within the rules of the games set by regulations and external environment.
The understanding to enable you to set up a world class cards organisation that delivers best-in-class service and innovative features for cardholders and merchants.
Intensive sessions to provide and address the toughest of challenges faced by your cards business, broken down into specific strategic design and execution.
Our bridging programme is intended for fresh graduates and alike who are interested and looking for opportunities in the banking and financial sector. As Myanmar continues to progress on it’s financial and foreign policies, the sector is promising for graduates to pursue careers as certified banking professionals. This programme sets the foundation and prerequisite or advanced and postgraduate courses and specializations.
This course determines the fundamentals of customers service quality, its relationship to customer loyalty and resolution of customer service failures via a GAPS model.